Contact Us

Need assistance with your Goldzino Casino account, payments, games, or bonuses? Our support team is here to help you 24/7. Please use the official channels below to reach us safely and get the fastest resolution.

Customer Support (24/7)

Live Chat: Available 24/7 directly on our website. For the quickest help, open Live Chat from any page and follow the prompts to connect with an agent.

Website: https://goldzino.com/

If you are visiting via our brand domain, you may also see Goldzino Casino referenced as gold-zino.gr in certain markets.

What We Can Help With

Contact our team for support with:

Account access and verification questions
Deposits and withdrawals (including crypto transactions)
Bonus eligibility and promotions (e.g., welcome offers, cashback, VIP)
Game loading, mobile/browser performance, or technical troubleshooting
Responsible gaming tools (deposit limits, self-assessment, self-exclusion, session limits)

Payments & Transaction Notes

Goldzino Casino supports a range of payment methods, including Visa, MasterCard, and multiple cryptocurrencies (e.g., Bitcoin, Ethereum, USDT, USDC, Litecoin, Dogecoin, TRON). If you contact support about a transaction, please share the date/time, amount, currency, and (for crypto) the transaction hash where applicable.

Typical pending time: 1–5 days (may vary based on payment method and security checks).

Before You Message Us

To help us resolve your request faster, please prepare:

Your registered username (do not share passwords)
Approximate date and time the issue occurred
Device and browser/app details (e.g., iPhone/Android, Chrome/Safari)
Screenshots or error messages (if relevant)

Safety & Privacy

For your security, only use the official Goldzino Casino website and on-site Live Chat to contact support. Never share your password or full payment credentials with anyone. Support may ask for information to verify account ownership in line with applicable policies.

Responsible Gaming Support

If you would like to take a break or manage your play, you can request help activating responsible gaming tools such as Deposit Limits, Session/Time Limits, Self-Assessment, or Self-Exclusion. Contact support via Live Chat and we will guide you through the options.

Company & Licensing

Goldzino Casino is operated by Eventa Digital Limitada and licensed by the Anjouan Gaming Board. Established in 2025. This Contact page content is актуально for 2026.